//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"Journal of service research : JSR"
~person:"Chandler, Jennifer D."
~subject:"Services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Services
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Customer satisfaction
1
Dienstleistung
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Kundenzufriedenheit
1
Relationship marketing
1
Service industry
1
Service management
1
Service quality
1
Service-Dominant Logic
1
Service-dominant logic
1
Services marketing
1
Value creation
1
engagement
1
service experience
1
service systems
1
service-dominant logic
1
value propositions
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Chandler, Jennifer D.
Alexander, Matthew
1
Barnes, Donald C.
1
Benoit, Sabine
1
Berry, Leonard L.
1
Bowen, David E.
1
Chatmi, Arbia
1
Collier, Joel E.
1
Elasri, Karim
1
Evanschitzky, Heiner
1
Ferraro, Rosellina
1
Flynn, Andrea Godfrey
1
Garvare, Rickard
1
Grewal, Dhruv
1
Haumann, Till
1
Haws, Kelly L.
1
Huang, Ming-hui
1
Jaakkola, Elina
1
Karlsson, Margareta
1
Kelly, Stephen J.
1
Kolberg, Anika
1
Kroschke, Mirja
1
Larbig, Christine
1
Lusch, Robert F.
1
McCutcheon, David
1
Mende, Martin
1
Mikolon, Sven
1
Nordström, Birgitta
1
Ordanini, Andrea
1
Parasuraman, A.
1
Pervan, Simon J.
1
Ponsignon, Frédéric
1
Roggeveen, Anne L.
1
Rust, Roland T.
1
Schaarschmidt, Mario
1
Schaefers, Tobias
1
Schneider, Benjamin
1
Scott, Don R.
1
Scott, Maura L.
1
Seiders, Kathleen
1
more ...
less ...
Published in...
All
International journal of quality and service sciences
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Journal of service research : JSR
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->