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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Six Sigma in der Finanzbranche"
~person:"Dahlgaard-Park, Su Mi"
~person:"Heckl, Diana"
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International journal of quality and service sciences
Six Sigma in der Finanzbranche
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
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Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
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2
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
3
Grundlagen, Status quo und Perspektiven von Six Sigma
Moormann, Jürgen
;
Heckl, Diana
;
Lieber-Braun, Katrin
- In:
Six Sigma in der Finanzbranche
,
(pp. 3-27)
.
2009
Persistent link: https://www.econbiz.de/10003882089
Saved in:
4
Erfahrungen mit dem Schulungsinstrument KreditSim
Börner, René
;
Heckl, Diana
;
Hilgert, Matthias
- In:
Six Sigma in der Finanzbranche
,
(pp. 395-414)
.
2009
Persistent link: https://www.econbiz.de/10003882861
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