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~isPartOf:"International journal of service industry management : IJSIM"
~isPartOf:"Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis"
~person:"Tao, Li-Shan Eva"
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Tao, Li-Shan Eva
Hennig, Alexander
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Mattila, Anna S.
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Zhao, Xinyuan
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International journal of service industry management : IJSIM
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
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OLC EcoSci
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The role of post-training self-efficacy in customers' use of self service technologies
Zhao, Xinyuan
;
Mattila, Anna S.
;
Tao, Li-Shan Eva
- In:
International journal of service industry management : IJSIM
19
(
2008
)
4
,
pp. 492-505
Persistent link: https://www.econbiz.de/10008089725
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2
The role of post-training self-efficacy in customers' use of self service technologies
Zhao, Xinyuan
;
Mattila, Anna S.
;
Tao, Li-Shan Eva
- In:
International journal of service industry management : IJSIM
19
(
2008
)
3-4
,
pp. 492-505
Persistent link: https://www.econbiz.de/10008100325
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