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~isPartOf:"International journal of service industry management : IJSIM"
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Dean, Alison M.
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Dean, Alison
1
Yu, Yi-Ting
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International journal of service industry management : IJSIM
Managing service quality : MSQ ; an international journal
4
Journal of world business : JWB
3
The journal of services marketing
3
Economics Papers from University Paris Dauphine
2
Journal of retailing and consumer services
2
The service industries journal
2
British journal of management : BJM
1
Creativity and innovation management
1
International journal of quality & reliability management
1
Journal of Business Ethics
1
Journal of Business Research
1
Journal of Business Venturing
1
Journal of Organizational Effectiveness: People and Performance
1
Journal of Service Management
1
Journal of Service Theory and Practice
1
Journal of Services Marketing
1
Journal of World Business
1
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of business venturing
1
Journal of service theory and practice : JSTP
1
Managerial issues in international business
1
Managing service quality
1
Marketing in the new global order : challenges and opportunities
1
Marketing theory
1
Review of industrial organization : RIO
1
The Academy of Management review : AMR
1
The Service Industries Journal
1
Total quality management
1
Trust and new technologies : marketing and management on the Internet and mobile media
1
U21Global Working Paper
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Links between organisational and customer variables in service delivery: Evidence, contradictions and challenges
Dean, Alison M.
- In:
International journal of service industry management : IJSIM
15
(
2004
)
3-4
,
pp. 332-350
Persistent link: https://www.econbiz.de/10007100452
Saved in:
2
Links between organisational and customer variables in service delivery: Evidence, contradictions and challenges
Dean, Alison M.
- In:
International journal of service industry management : IJSIM
15
(
2004
)
4
,
pp. 332-350
Persistent link: https://www.econbiz.de/10007100551
Saved in:
3
Number 3 - The contribution of emotional satisfaction to consumer loyalty
Yu, Yi-Ting
;
Dean, Alison
- In:
International journal of service industry management : IJSIM
12
(
2001
)
3-4
,
pp. 234-250
Persistent link: https://www.econbiz.de/10007112560
Saved in:
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