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~isPartOf:"International journal of services, economics and management"
~isPartOf:"NBER working paper series"
~person:"Chong, Alain Yee-Long"
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Chong, Alain Yee-Long
Arumugam, Veeri
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International journal of services, economics and management
NBER working paper series
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The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Lee, Voon-Hsien
;
Tan, Boon-In
;
Chong, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
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