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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of service management"
~person:"Chen, Lisa Y."
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
1
Customer satisfaction
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Dienstleistungsqualität
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IS success model
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Konsumentenverhalten
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Mobile communications
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Mobilkommunikation
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Online retailing
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Online-Handel
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Service quality
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Taiwan
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customer satisfaction
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mobile shopping system
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purchase intention
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Chen, Lisa Y.
Aksoy, Lerzan
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International journal of services and operations management
Journal of service management
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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Antecedents of customer satisfaction and purchase intention with mobile shopping system use
Chen, Lisa Y.
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 259-274
Persistent link: https://www.econbiz.de/10010127947
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