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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of service theory and practice : JSTP"
~subject:"Manufacturing industries"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistungsbranche"
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Manufacturing industries
Dienstleistungssektor
51
Service industry
51
Dienstleistungsqualität
22
Service quality
22
Customer satisfaction
13
Kundenzufriedenheit
13
Beziehungsmarketing
7
Quality management
7
Qualitätsmanagement
7
Relationship marketing
7
Consumer behaviour
6
Konsumentenverhalten
6
Dienstleistung
5
Dienstleistungsmanagement
5
Innovation
5
Lieferkette
5
Resource-based view
5
Ressourcenorientierter Ansatz
5
Service management
5
Services
5
Supply chain
5
Betriebliche Wertschöpfung
4
Customer service
4
Firm performance
4
India
4
Indien
4
Industrie
4
Innovation management
4
Innovationsmanagement
4
Kundenservice
4
Performance measurement
4
Performance-Messung
4
Unternehmenserfolg
4
Value creation
4
AHP approach
3
AHP-Verfahren
3
Bundling strategy
3
Business process management
3
Business services
3
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Article
4
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Article in journal
Aufsatz in Zeitschrift
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English
4
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Airola, Merja
1
Anbanandam, Ramesh
1
Ewing, Bradley T.
1
Hakala, Henri
1
Häkkinen, Kai
1
Kettunen, Outi
1
Kohtamaki, Marko
1
Parida, Vinit
1
Partanen, Jukka
1
Thakur, Vikas
1
Thompson, Mark A.
1
Wincent, Joakim
1
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Published in...
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International journal of services and operations management
Journal of service theory and practice : JSTP
International journal of production economics
18
Industrial marketing management : the international journal for industrial and high-tech firms
13
The service industries journal
13
International journal of production research
9
Journal of business research : JBR
9
Industrial and corporate change
8
Structural change and economic dynamics : SC+ED
8
Applied economics
7
IW-Trends : Vierteljahresschrift zur empirischen Wirtschaftsforschung aus dem Institut der Deutschen Wirtschaft Köln
7
Regional studies
7
The journal of business & industrial marketing
7
Economics of innovation and new technology
6
International journal of productivity and quality management : IJPQM
6
Service business
6
The world economy : the leading journal on international economic relations
6
Ifo-Schnelldienst
5
Journal of service management
5
Research policy : policy, management and economic studies of science, technology and innovation
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International business review : the official journal of the European International Business Academy
4
International journal of knowledge management studies : IJKMS
4
International journal of quality & reliability management
4
International journal of technology management : IJTM
4
Journal of evolutionary economics : JEE
4
Journal of industry, competition and trade
4
Review of world economics
4
The journal of product innovation management : an international publication of the Product Development & Management Association
4
Applied economics letters
3
Benchmarking : an international journal ; BIJ
3
Economic and business review : EBR
3
Economic modelling
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
European journal of innovation management : EJIM
3
Growth and change : a journal of urban and regional policy
3
International journal of business innovation and research
3
Journal for labour market research
3
Journal of African business
3
Journal of economic geography
3
Journal of international economics
3
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ECONIS (ZBW)
4
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1
Subcontract manufacturer's service portfolio in the metal industry
Häkkinen, Kai
;
Airola, Merja
;
Kettunen, Outi
- In:
International journal of services and operations management
30
(
2018
)
1
,
pp. 120-136
Persistent link: https://www.econbiz.de/10011878426
Saved in:
2
Shift from product supply chain management to services supply chain management : a review
Thakur, Vikas
;
Anbanandam, Ramesh
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 316-346
Persistent link: https://www.econbiz.de/10011588166
Saved in:
3
The performance impact of industrial services and service orientation on manufacturing companies
Kohtamaki, Marko
;
Hakala, Henri
;
Partanen, Jukka
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
Saved in:
4
Worker compensation and macroeconomic shocks in service- and goods-producing sectors
Ewing, Bradley T.
;
Thompson, Mark A.
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10003543785
Saved in:
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