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~isPartOf:"International journal of services and operations management"
~person:"Anning-Dorson, Thomas"
~person:"Huiskonen, Janne"
~subject:"Dienstleistungsmanagement"
~subject:"Kundenintegration"
~subject:"Service management"
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Dienstleistungsmanagement
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Service management
Betriebliche Wertschöpfung
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Customer integration
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Dienstleistung
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Services
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Value creation
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value co-creation
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Kundenwert
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Relationship marketing
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Service-Dominant Logic
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Service-dominant logic
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Services marketing
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customer dominant logic
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customer value
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customer-centric
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healthcare services
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interactivity
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provider dominant logic
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service dominant logic
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Anning-Dorson, Thomas
Huiskonen, Janne
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Karppinen, Henri
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Khan, Sami A.
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Koivuniemi, Jouni
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International journal of services and operations management
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ECONIS (ZBW)
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Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
Saved in:
2
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
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