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~isPartOf:"International journal of services and operations management"
~person:"Huiskonen, Janne"
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International journal of services and operations management
International journal of business excellence
1
International journal of procurement management
1
Rapid modelling for increasing competitiveness : tools and mindset ; [proceedings of the 1st Rapid Modelling Conference, "Increasing Competitiveness - Tools and Mindset", June 29 - July 1, 2009, Neuchâtel, Switzerland]
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Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
2
Identifying product and process configuration requirements in a decentralised service delivery system
Karppinen, Henri
;
Seppänen, Kaisa
;
Huiskonen, Janne
- In:
International journal of services and operations management
17
(
2014
)
3
,
pp. 294-310
Persistent link: https://www.econbiz.de/10010389438
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