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~isPartOf:"International journal of services and operations management"
~subject:"Conjoint-Analyse"
~subject:"Performance-Messung"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Guidebook"
~type_genre:"Reprint"
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Conjoint-Analyse
Performance-Messung
Performance measurement
48
Dienstleistungsqualität
17
Service quality
17
Quality management
13
Qualitätsmanagement
13
Lieferkette
11
Supply chain
11
Customer satisfaction
10
Kundenzufriedenheit
10
Measurement
10
Messung
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Data envelopment analysis
8
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service quality
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balanced scorecard
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Aufsatz in Zeitschrift
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Reprint
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49
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Shirouyehzad, Hadi
3
Arabzad, S. Mohammad
2
Asif, Muhammad
2
Devadasan, S. R.
2
Jajja, Muhammad Shakeel Sadiq
2
Khairul Anuar Mohd Ali
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Maharaja, R.
2
Main, Naser Alolayyan
2
Sakthivel, M.
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Shahin, Arash
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1
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1
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1
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1
Aryanezhad, Mir-Bahador
1
Asgari, Nasrin
1
Asika, Nnamdi M.
1
Asokan, P.
1
Awan, Muhammad
1
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1
Awolusi, Olawumi Dele
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1
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1
Das, Prasun
1
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1
Dhanalakshmi, R.
1
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1
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International journal of services and operations management
International journal of production research
164
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
120
Public performance & management review
110
Journal of business research : JBR
103
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
91
Omega : the international journal of management science
79
The international journal of productivity and performance management
78
European journal of operational research : EJOR
73
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
International journal of hospitality management
64
International journal of quality & reliability management
56
Journal of business ethics : JOBE
54
Industrial marketing management : the international journal for industrial and high-tech firms
53
International journal of business excellence
51
Journal of management accounting research : JMAR
51
Management accounting research
50
International journal of business performance management
49
Management science : journal of the Institute for Operations Research and the Management Sciences
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
Public management review
45
International journal of logistics systems and management
44
Journal of banking & finance
44
Total quality management & business excellence
43
International journal of project management : the journal of The International Project Management Association
42
International public management journal
42
Tourism management : research, policies, practice
42
The journal of portfolio management : JPM
40
Cogent business & management
39
The accounting review : a publication of the American Accounting Association
39
Supply chain management : an international journal
38
Business strategy and the environment
37
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
37
Advances in management accounting : a research annual
35
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ECONIS (ZBW)
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41
Determining improvement priorities of public leisure facilities be revised Importance-Performance Analysis
Hsu, Hui-hsien
;
Lin, Chi-fan
;
Liu, Yi-de
- In:
International journal of services and operations management
8
(
2011
)
4
,
pp. 471-486
Persistent link: https://www.econbiz.de/10009153473
Saved in:
42
What is the right cash conversion cycle for your supply chain?
Grosse-Ruyken, Pan Theo
;
Wagner, Stephan M.
;
Jönke, Ruben
- In:
International journal of services and operations management
10
(
2011
)
1
,
pp. 13-29
Persistent link: https://www.econbiz.de/10009300097
Saved in:
43
Evaluation of the mixed-model assembly line balancing problem with variable operation times and product mix
Battini, Daria
;
Faccio, Maurizio
;
Persona, Alessandro
; …
- In:
International journal of services and operations management
6
(
2010
)
2
,
pp. 126-148
Persistent link: https://www.econbiz.de/10003942667
Saved in:
44
Service quality monitoring by performance indicators : a proposal for a structured methodology
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Turina, Elisa
- In:
International journal of services and operations management
5
(
2009
)
2
,
pp. 251-273
Persistent link: https://www.econbiz.de/10003826668
Saved in:
45
The performance evaluation of existing suppliers using data envelopment analysis
Joo, Seong-jong
;
Messer, George H.
;
Bradshaw, Ronald
- In:
International journal of services and operations management
5
(
2009
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10003858260
Saved in:
46
Performance evaluation of complaint management and virtual enterprise in closed-loop supply chains by using exergoeconomics and extenics
Jin, Guojun
- In:
International journal of services and operations management
4
(
2008
)
3
,
pp. 368-397
Persistent link: https://www.econbiz.de/10003737076
Saved in:
47
Evaluating information management in an insurance company by simulation : a case study
Ma, Hongze
;
Mäntyniemi, Tuija
- In:
International journal of services and operations management
4
(
2008
)
1
,
pp. 56-71
Persistent link: https://www.econbiz.de/10003629657
Saved in:
48
Evaluation of world-class manufacturing systems : a case of Indian automotive industries
Sangwan, Kuldip S.
;
Digalwar, Abhijeet K.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 687-708
Persistent link: https://www.econbiz.de/10003765131
Saved in:
49
Integrating customer preferences and organisation strategy for resource allocation
Sachan, Amit
;
Datta, Subhash
;
Arora, A. P.
- In:
International journal of services and operations management
4
(
2008
)
3
,
pp. 345-367
Persistent link: https://www.econbiz.de/10003737071
Saved in:
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