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~isPartOf:"International journal of services and operations management"
~subject:"Data-Envelopment-Analyse"
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Data-Envelopment-Analyse
Dienstleistungssektor
33
Service industry
33
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
8
Kundenzufriedenheit
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Quality management
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Qualitätsmanagement
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Beziehungsmarketing
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Lieferkette
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Relationship marketing
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Consumer behaviour
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AHP approach
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services
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supply chain management
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DEA
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Data envelopment analysis
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Becker, Jörg
1
Beverungen, Daniel
1
Bordoloi, Sanjeev K.
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Breuker, Dominic
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Dietrich, Hanns-Alexander
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International journal of services and operations management
SpringerLink / Bücher
4
Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance
3
International Series in Operations Research & Management Science
2
International series in operations research & management science
2
AERC research paper
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Applications in multicriteria decision making, data envelopment analysis, and finance
1
Arbeidsnotat / Samfunns- og næringslivsforskning AS
1
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
CPB discussion paper
1
Economies : open access journal
1
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
1
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
1
European journal of operational research : EJOR
1
Gabler Edition Wissenschaft
1
Gabler Edition Wissenschaft / Harzer wirtschaftswissenschaftliche Schriften
1
Global business review
1
IEEE transactions on engineering management : EM
1
International business review : the official journal of the European International Business Academy
1
International journal of business performance management : IJBPM
1
International journal of financial innovation in banking : IJFIB
1
International journal of process management and benchmarking : IJPMB
1
International journal of production economics
1
International journal of services technology and management
1
Journal of business research : JBR
1
Journal of international trade & commerce
1
Journal of management analytics
1
Journal of open innovation : technology, market, and complexity
1
Journal of productivity analysis
1
Journal of service research : JSR
1
Journal of the Operational Research Society
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
1
Operations Research
1
Operations management research : OMR ; advancing practice through theory
1
Operations research proceedings 2010 : selected papers of the annual International Conference of the German Operations Research Society (GOR) at Universität der Bundeswehr München, September 1 - 3, 2010
1
Service business
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Southeast Asian journal of economics
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A review of DEA-based resource and cost allocation models : implications for services
White, Sheneeta W.
;
Bordoloi, Sanjeev K.
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 86-101
Persistent link: https://www.econbiz.de/10011402352
Saved in:
2
Guidelines for reporting productivity studies : a review of the reproducibility of data envelopment analysis in the service sector
Becker, Jörg
;
Beverungen, Daniel
;
Breuker, Dominic
; …
- In:
International journal of services and operations management
16
(
2013
)
3
,
pp. 407-425
Persistent link: https://www.econbiz.de/10010233465
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