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~isPartOf:"International journal of services and operations management"
~subject:"Fuzzy-Set-Theorie"
~subject:"Health care system"
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Fuzzy-Set-Theorie
Health care system
Quality management
88
Qualitätsmanagement
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Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
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service quality
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Fuzzy sets
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Vinodh S
2
Afruzi, Elham Nabipoor
1
Asokan, P.
1
Basu, Rana
1
Bhasin, Harsh V.
1
Bhola, Prabha
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Chen, Deryk
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Chiarini, Andrea
1
Date, Prasanna A.
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Dey, Prasanta K.
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Digalwar, Abhijeet K.
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1
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1
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1
Ju, Ki-Jung
1
Kamble, Sachin S.
1
Khan, Sami A.
1
Mashhadiabdol, Maryam
1
Moradinasab, Nazanin
1
Pandi, A. Pal
1
Paranitharan, K. P.
1
Park, Byeonghwa
1
Raut, Rakesh D.
1
Roghanian, Emad
1
Ruben, R. Ben
1
Sajadi, Seyed Mojtaba
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Salam, Mohammad Asif
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Sethupathi, P. V. Rajendra
1
Soofifard, Rahman
1
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International journal of services and operations management
International journal of productivity and quality management : IJPQM
39
The TQM journal : the international review of organizational improvement
34
Journal of health organization and management
26
International journal of production research
24
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
Total quality management & business excellence
19
Health care management review : HCM review
18
International journal of quality & reliability management
18
Quality management journal : QMJ
18
IEEE transactions on engineering management : EM
10
International journal of production economics
10
Journal of industrial engineering international
9
International journal of quality and service sciences
8
Benchmarking : an international journal ; BIJ
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
Technological forecasting & social change : an international journal
7
European journal of industrial engineering : EJIE
6
European journal of operational research : EJOR
6
Journal of industrial engineering and management : JIEM
6
Business process management journal
5
Springer eBook Collection
5
SpringerLink / Bücher
5
Benchmarking : an international journal
4
International journal of process management and benchmarking : IJPMB
4
International journal of services and standards
4
International journal of six sigma and competitive advantage : IJSSCA
4
Journal of the Operational Research Society
4
Vision : the journal of business perspective
4
Health marketing quarterly
3
International journal of intelligent enterprise : IJIE
3
International journal of logistics systems and management
3
International journal of procurement management
3
International journal of services and operations management : IJSOM
3
Journal of business research : JBR
3
Production and operations management : an international journal of the Production and Operations Management Society
3
The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation
3
The international journal of productivity and performance management
3
Wirkungsgeleitetes Ressourcenmanagement in öffentlichen Gesundheitsbetrieben : Patienten- und Leistungsorientierung
3
Administrative Sciences : open access journal
2
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ECONIS (ZBW)
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1
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
2
Application of fuzzy QFD for improving the process sustainability characteristics : a case study
Vimal, K. E. K.
;
Vinodh S
;
Jayakrishna, K.
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 173-201
Persistent link: https://www.econbiz.de/10012008969
Saved in:
3
An integrated conceptual model for achieving global quality service in healthcare establishments
Gopi, D.
;
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
; …
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10012054821
Saved in:
4
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
5
Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
Digalwar, Abhijeet K.
;
Date, Prasanna A.
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 308-330
Persistent link: https://www.econbiz.de/10011635919
Saved in:
6
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Saved in:
7
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
8
Project risk management using fuzzy failure mode and effect analysis and fuzzy logic
Roghanian, Emad
;
Moradinasab, Nazanin
;
Afruzi, Elham …
- In:
International journal of services and operations management
20
(
2015
)
2
,
pp. 207-227
Persistent link: https://www.econbiz.de/10011402413
Saved in:
9
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...
Mashhadiabdol, Maryam
;
Sajadi, Seyed Mojtaba
;
Talebi, Kambiz
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 119-141
Persistent link: https://www.econbiz.de/10010389953
Saved in:
10
Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea
- In:
International journal of services and operations management
14
(
2013
)
4
,
pp. 491-508
Persistent link: https://www.econbiz.de/10009742825
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