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~isPartOf:"International journal of services and operations management"
~subject:"Supplier relationship management"
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Search: "Customer relationship management"
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Supplier relationship management
Beziehungsmarketing
40
Relationship marketing
40
Dienstleistungsqualität
21
Service quality
21
Consumer behaviour
18
Konsumentenverhalten
18
Customer satisfaction
15
Kundenzufriedenheit
15
Customer service
7
Kundenservice
7
Dienstleistungssektor
5
India
5
Indien
5
Quality management
5
Qualitätsmanagement
5
Service industry
5
Beschwerdemanagement
4
Betriebliche Wertschöpfung
4
Complaint management
4
Customer integration
4
Kundenintegration
4
Mobile communications
4
Mobilkommunikation
4
Value creation
4
customer satisfaction
4
B-to-B-Marketing
3
Business-to-business marketing
3
Customer value
3
Dienstleistung
3
Innovation
3
Kundenwert
3
Lieferantenmanagement
3
Lieferkette
3
Services
3
Supply chain
3
USA
3
United States
3
Viral marketing
3
Virales Marketing
3
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English
3
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Ahonen, Toni
1
Ardyan, Elia
1
Farida, Naili
1
Fazlollahtabar, Hamed
1
Lappalainen, Inka
1
Mehrmanesh, Hassan
1
Nuutinen, Maaria
1
Parikhi, Sahar
1
Udayana, Ida Bagus Nyoman
1
Valjakke, Tiina
1
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Published in...
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International journal of services and operations management
Industrial marketing management : the international journal for industrial and high-tech firms
213
The journal of business & industrial marketing
109
Journal of business research : JBR
83
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
SpringerLink / Bücher
20
The journal of services marketing
19
Gabler Edition Wissenschaft
17
Springer eBook Collection / Business and Economics
15
International journal of production economics
14
Journal of retailing and consumer services
14
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
13
The service industries journal
13
Journal of personal selling & sales management
11
Service business
11
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Neue betriebswirtschaftliche Forschung : Nbf
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
The international journal of logistics management
8
Basler Schriften zum Marketing
7
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Die Betriebswirtschaft : DBW
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of customer behaviour
6
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ECONIS (ZBW)
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1
Selling relationship quality to increase salesperson performance in the pharmacy industry
Udayana, Ida Bagus Nyoman
;
Farida, Naili
;
Ardyan, Elia
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 262-285
Persistent link: https://www.econbiz.de/10012106461
Saved in:
2
Framing transformation dynamics towards service-orientation : alternative trajectories of B2B relations
Lappalainen, Inka
;
Valjakke, Tiina
;
Ahonen, Toni
; …
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 131-157
Persistent link: https://www.econbiz.de/10012008950
Saved in:
3
Modelling the
customer
relationship
management
in a multi-layer supply chain considering product life cycle
Mehrmanesh, Hassan
;
Parikhi, Sahar
;
Fazlollahtabar, Hamed
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 525-547
Persistent link: https://www.econbiz.de/10010354415
Saved in:
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