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~isPartOf:"International journal of services and operations management"
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Dienstleistungsqualität
2
E-commerce
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Electronic Commerce
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Service quality
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e-service quality
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Bank
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Consumer behaviour
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Customer satisfaction
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Agrawal, Anand Mohan
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Agrawal, Vivek
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Dash, Manoj Kumar
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Kumar, Anil
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Tripathi, Vikas
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International journal of services and operations management
Journal of internet commerce
6
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of retailing and consumer services
4
Electronic commerce research
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of quality & reliability management
3
International journal of services, economics and management
3
Journal of financial services marketing
3
MPRA Paper
3
The TQM journal : the international review of organizational improvement
3
Cogent Business & Management
2
Cogent business & management
2
Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management
2
Electronic commerce research and applications
2
Information technology and management
2
International Journal of Public Administration in the Digital Age (IJPADA)
2
International journal of electronic customer relationship management : IJECRM
2
International journal of production economics
2
International journal of retail and distribution management
2
International journal of technology marketing : IJTMkt
2
Journal of Open Innovation: Technology, Market, and Complexity
2
Journal of customer behaviour
2
Journal of fashion marketing and management
2
Journal of open innovation : technology, market, and complexity
2
Journal of service theory and practice : JSTP
2
Management Dynamics in the Knowledge Economy Journal
2
Management information systems : mis quarterly
2
Management research review
2
Marketing intelligence & planning
2
Service business
2
SpringerLink / Bücher
2
The journal of services marketing
2
The service industries journal
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Total quality management & business excellence
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Exploring key dimensions of
e-service
quality : a case of Indian banking industry
Agrawal, Vivek
;
Tripathi, Vikas
;
Agrawal, Anand Mohan
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011849920
Saved in:
2
E-service
quality dimensions' effect on customers' willingness to buy : structural equation modelling approach
Kumar, Anil
;
Dash, Manoj Kumar
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 287-303
Persistent link: https://www.econbiz.de/10011522590
Saved in:
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