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~isPartOf:"International journal of services and standards"
~isPartOf:"Quality management journal : QMJ"
~person:"Lee, Jung Young"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Lee, Jung Young
Prybutok, Victor R.
8
Chakraborty, Subhajit
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Kaynak, Hale
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McFadden, Kathleen L.
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Davis, Mark
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Fredendall, Lawrence D.
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Russell, Roberta S.
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International journal of services and standards
Quality management journal : QMJ
International journal of production economics
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Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
2
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
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