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~isPartOf:"International journal of services and standards"
~isPartOf:"Quality management journal : QMJ"
~subject:"Dienstleistungsqualität"
~subject:"Lieferkette"
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Dienstleistungsqualität
Lieferkette
Quality management
188
Qualitätsmanagement
188
Service quality
55
USA
29
United States
29
quality management
28
Standardisierung
25
Standardization
25
Hospital
24
Krankenhaus
24
Gesundheitsversorgung
22
Health care
22
Lean Management
22
Lean management
22
Gesundheitswesen
21
Health care system
21
Supply chain
18
Lean Production
17
Lean production
17
Business process management
15
Customer satisfaction
15
Kundenzufriedenheit
15
Prozessmanagement
15
Product quality
14
Produktqualität
14
Six Sigma
14
Bibliometrics
12
Bibliometrie
12
Firm performance
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Performance measurement
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Performance-Messung
12
Unternehmenserfolg
12
Innovation
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KMU
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SME
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healthcare
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Prybutok, Victor R.
8
Prybutok, Victor
5
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Davis, Mark
3
Johnson, Dana M.
3
Peng, Xianghui
3
Russell, Roberta S.
3
Bernardo, Vitor Zanetti
2
Blankson, Charles
2
Cudney, Elizabeth A.
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Ford, Matthew W.
2
Foster, S. Thomas
2
Fredendall, Lawrence D.
2
Gardner, John W.
2
Gerolamo, Mateus Cecílio
2
Gowen, Charles, III.
2
Honda, Ana Carolina
2
Lee, Jung Young
2
Linderman, Kevin W.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Ponnaiyan, Subramaniam
2
Weathers, Danny
2
Wei, Xinyu
2
Xu, Lu
2
Zhang, Xiaoni
2
Zipkin, Paul Herbert
2
Ababneh, Khaldoun I.
1
AlNajem, Mohamad N.
1
Alkhatib, Saleh
1
Aravindan, S.
1
Ashton, Triss
1
Atrek, Banu
1
Bahroun, Zied
1
Banimfreg, Bayan H.
1
Basu, Rana
1
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International journal of services and standards
Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
105
International journal of quality & reliability management
86
International journal of productivity and quality management : IJPQM
82
International journal of production research
80
The TQM journal : the international review of organizational improvement
76
International journal of production economics
73
Total quality management & business excellence
57
European journal of operational research : EJOR
38
International journal of services and operations management
33
International journal of quality and service sciences
32
Benchmarking : an international journal ; BIJ
22
Auditing : a journal of practice & theory
20
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
19
Journal of health organization and management
18
Journal of retailing and consumer services
18
Health care management review : HCM review
17
International journal of six sigma and competitive advantage : IJSSCA
17
Cogent business & management
16
Transportation research / E : an international journal
16
Journal of business research : JBR
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Amfiteatru economic : an economic and business research periodical
14
European research studies
14
International journal of business information systems : IJBIS
14
International journal of contemporary hospitality management
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Manufacturing & service operations management : M & SOM
14
Business process management journal
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
International journal of services, economics and management
13
Journal of operations management
13
International journal of logistics : research and applications
12
International journal of services and operations management : IJSOM
12
Service business
12
Supply chain management : an international journal
12
The international journal of logistics management
12
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ECONIS (ZBW)
71
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1
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
2
Back to the future : cybernetics for safety, quality and cybersecurity
Cernauskas, Deborah
;
Kumiega, Andrew
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10013410708
Saved in:
3
Impact of lean and quality management practices on green supply chain performance : an empirical study on ceramic enterprises
Choudhary, Kailash
;
Sangwa, Narpat Ram
;
Sangwan, Kuldip …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 193-211
Persistent link: https://www.econbiz.de/10013410711
Saved in:
4
The evolution of supply chain management as measured with the Baldrige excellence framework
Xie, Heng
;
Wei, Xinyu
;
Peng, Xianghui
;
Prybutok, Victor
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 234-247
Persistent link: https://www.econbiz.de/10013410722
Saved in:
5
An organizational framework for sustainable supply chain management : an integrated theoretical perspective
Peng, Xianghui
;
Wei, Xinyu
;
Xu, Lu
;
Cao, Ying
; …
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 267-288
Persistent link: https://www.econbiz.de/10013410725
Saved in:
6
The role of internet of things in food supply chain quality management : a review
Ben-Daya, Mohamed
;
Hassini, Elkafi
;
Bahroun, Zied
; …
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 17-40
Persistent link: https://www.econbiz.de/10012425475
Saved in:
7
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
8
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650359
Saved in:
9
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650360
Saved in:
10
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
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