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~isPartOf:"International journal of services and standards"
~person:"Etemad-Sajadi, Reza"
~person:"Qin, Hong"
~person:"Shelman, Mary L."
~person:"Zhao, Qilan"
~subject:"China"
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China
Dienstleistungsqualität
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Fast-food industry
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Schnellgastronomie
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Service quality
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Customer satisfaction
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Ethnologie
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Qin, Hong
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Zhao, Qilan
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International journal of services and standards
International journal of quality & reliability management
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Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
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