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~isPartOf:"International journal of services technology and management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Services marketing"
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Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
Services marketing
Dienstleistung
20
Services
20
Dienstleistungssektor
12
Service industry
12
Innovation
10
Innovation management
6
Innovationsmanagement
6
Service quality
5
service innovation
4
Business services
3
Unternehmensdienstleistung
3
China
2
Cooperation
2
Customers
2
Digitale Dienste
2
Information technology
2
Informationstechnik
2
Kooperation
2
Kunden
2
NSD
2
Outsourcing
2
Taiwan
2
Web-based service
2
new service development
2
service composition
2
ABC
1
Arbeitsgruppe
1
Bank
1
Business network
1
CRBM
1
CSS
1
Classification
1
Cloud Computing
1
Cloud computing
1
Competition
1
Complex systems
1
Complexity management
1
Contract
1
Coopetition
1
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Article
5
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English
5
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Cheng, Li-hung
1
Chu, Dianhui
1
Comerio, Marco
1
Gu, Hao
1
Iaquinta, Leo
1
Li, Chunshan
1
Li, Eldon Yu-zen
1
Lin, Ta-yi
1
Liu, Ruping
1
Liu, Zhengdan
1
Ma, Qinhai
1
Torsello, Maria Alessandra
1
Wang, Qi
1
Wen, Chao-Tung
1
Xu, Hanchuan
1
Xu, Xiaofei
1
Zhang, Yuxin
1
Zhuang, Yaou
1
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Published in...
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International journal of services technology and management
SpringerLink / Bücher
40
The journal of services marketing
38
Journal of service management
32
Journal of service research : JSR
24
The service industries journal
23
International journal of hospitality management
19
Journal of retailing and consumer services
17
Services marketing quarterly
17
Journal of business research : JBR
16
Journal of service research
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
14
Springer eBook Collection / Business and Economics
14
Fokus Dienstleistungsmarketing
11
Gabler Edition Wissenschaft
10
International journal of quality and service sciences
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of services and operations management
8
Schriftenreihe innovatives Dienstleistungsmanagement
7
European journal of marketing : EJM
6
Research
6
Service business
6
The journal of business & industrial marketing
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of contemporary hospitality management
5
International journal of production economics
5
International journal of services, economics and management
5
Journal of service theory and practice : JSTP
5
Journal of the Academy of Marketing Science
5
Meffert-Marketing-Edition
5
Psychology & marketing
5
Public management review
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Springer Gabler Research
5
AMS review : official publication of the Academy of Marketing Science
4
Basler Schriften zum Marketing
4
European review of service economics and management
4
Focus Dienstleistungsmarketing
4
International journal of productivity and quality management : IJPQM
4
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ECONIS (ZBW)
5
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1
Finding service compositions in complex homecare service network
Wang, Qi
;
Li, Chunshan
;
Chu, Dianhui
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 515-529
Persistent link: https://www.econbiz.de/10012149109
Saved in:
2
Pattern-based service composition for user satisfaction and service revenue
Xu, Hanchuan
;
Zhuang, Yaou
;
Gu, Hao
;
Xu, Xiaofei
; …
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 585-600
Persistent link: https://www.econbiz.de/10012149117
Saved in:
3
A fuzzy approach to value-based service contract selection
Comerio, Marco
;
Iaquinta, Leo
;
Torsello, Maria Alessandra
- In:
International journal of services technology and management
20
(
2014
)
4/5/6
,
pp. 175-198
Persistent link: https://www.econbiz.de/10011346980
Saved in:
4
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
5
Customer social norm attribute of services: why does it matter and how do we deal with it?
Ma, Qinhai
;
Liu, Ruping
;
Liu, Zhengdan
- In:
International journal of services technology and management
12
(
2009
)
2
,
pp. 175-191
Persistent link: https://www.econbiz.de/10003855492
Saved in:
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