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~isPartOf:"International journal of services technology and management"
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Customer satisfaction
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Dienstleistungsqualität
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E-commerce
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Online-Handel
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Peng, Hong
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International journal of services technology and management
The review of financial studies
17
NBER working paper series
16
The journal of finance : the journal of the American Finance Association
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IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
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Industrial Robot: the international journal of robotics research and application
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Journal of quality technology : a quarterly journal of methods, applications and related topics
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Physica A: Statistical Mechanics and its Applications
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Columbia Business School Research Paper
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Journal of financial economics
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International Journal of Energy Sector Management
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International journal of production economics
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Journal of business ethics : JBE
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Review of quantitative finance and accounting
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Technological forecasting & social change : an international journal
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China Finance Review International
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Discussion papers / University of Kent, School of Economics
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Frontiers of business research in China : selected publications from Chinese universities
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International review of financial analysis
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The effect of service guarantee strength on service quality of online merchants
Peng, Hong
;
Jiang, Wei
;
Su, Ruihuan
- In:
International journal of services technology and management
22
(
2016
)
1/2
,
pp. 4-17
Persistent link: https://www.econbiz.de/10011645256
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