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~isPartOf:"International public management journal"
~subject:"Service quality"
~subject:"Time series analysis"
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Search: subject_exact:"Öffentliche Dienstleistung"
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Service quality
Time series analysis
Public services
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Öffentliche Dienstleistung
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Motivation
24
Leistungsmotivation
14
Work motivation
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USA
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Alonso, José M.
1
Andrews, Rhys
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Ballart, Xavier
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Caillier, James Gerard
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Espinoza, Ingrid
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Esteve, Marc
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International public management journal
Public management review
30
World Bank E-Library Archive
10
International journal of public sector management : IJPSM
7
Public performance & management review
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of quality & reliability management
5
International review on public and non-profit marketing
4
Journal of nonprofit & public sector marketing
4
Administrative Sciences : open access journal
3
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IFN working paper
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International journal of productivity and quality management : IJPQM
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International journal of public sector performance management : IJPSPM
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International journal of services and operations management
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International journal of services technology and management
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Journal of service management
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Other Education Study
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Policy research working paper : WPS
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Amfiteatru economic : an economic and business research periodical
2
Benchmarking : an international journal ; BIJ
2
Connecting knowledge and performance in public services : from knowing to doing
2
Discussion paper / Centre for Economic Policy Research
2
Financial theory and practice
2
IZA Discussion Paper
2
Information technology and management
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of management and marketing research : IJMMR
2
International journal of services, economics and management
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Journal of business research : JBR
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Journal of health organization and management
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Journal of public economics
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Journal of the Operational Research Society : OR
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Measuring business excellence : the journal of organizational performance management
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Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Questioni di economia e finanza
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Regional science & urban economics
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Routledge studies in employment and work relations in context
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Socio-economic planning sciences : the international journal of public sector decision-making
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The TQM journal : the international review of organizational improvement
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1
A taxonomy of administrative language in public service encounters
Eckhard, Steffen
;
Friedrich, Laurin
;
Hautli-Janisz, Annette
- In:
International public management journal
27
(
2024
)
1
,
pp. 60-75
Persistent link: https://www.econbiz.de/10015050893
Saved in:
2
Enhancing satisfaction with public services : the effect of recalling personal experiences
Ballart, Xavier
;
Hernández, Enrique
;
Esteve, Marc
- In:
International public management journal
27
(
2024
)
2
,
pp. 284-301
Persistent link: https://www.econbiz.de/10015050902
Saved in:
3
Citizens blame agencies and spread negative word-of-mouth after experiencing a public service failure? : results from an online experiment
Caillier, James Gerard
- In:
International public management journal
26
(
2023
)
5
,
pp. 708-727
Persistent link: https://www.econbiz.de/10014419222
Saved in:
4
When service calls : public service motivation and calling as complementary concepts for public service
Vogel, Morgan D.
- In:
International public management journal
25
(
2022
)
4
,
pp. 620-638
Persistent link: https://www.econbiz.de/10013370406
Saved in:
5
The diverse effects of private competitors on public service performance : evidence from New Jersey's school system
Shon, Jongmin
;
Jilke, Sebastian
- In:
International public management journal
25
(
2022
)
5
,
pp. 722-740
Persistent link: https://www.econbiz.de/10013370453
Saved in:
6
How impressions of public employees' warmth and competence influence trust in government
Hansen, Frederik Godt
- In:
International public management journal
25
(
2022
)
6
,
pp. 939-961
Persistent link: https://www.econbiz.de/10013491017
Saved in:
7
How is public service motivation affected by regulatory policy changes?
Jensen, Ulrich Thy
;
Kjeldsen, Anne Mette
;
Fischer …
- In:
International public management journal
23
(
2020
)
4
,
pp. 465-495
Persistent link: https://www.econbiz.de/10012270736
Saved in:
8
How privatization affects public service quality : an empirical analysis of prisons in England and Wales, 1998-2012
Alonso, José M.
;
Andrews, Rhys
- In:
International public management journal
19
(
2016
)
2
,
pp. 235-263
Persistent link: https://www.econbiz.de/10011487591
Saved in:
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