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No conversion, no conversation: consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
oriented to building lasting customer
relationships
. However, (4) when store traffic is low and peers use the NC2 sales …
Persistent link: https://www.econbiz.de/10014501676
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