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~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Job satisfaction
Physical distribution
Relationship marketing
Salespeople
109
Verkaufspersonal
109
Beziehungsmarketing
39
Selling
34
Verkauf
34
Consumer behaviour
30
Konsumentenverhalten
30
Einzelhandel
21
Retail trade
21
Customer satisfaction
20
Kundenzufriedenheit
20
Arbeitsverhalten
12
Work behaviour
12
B-to-B-Marketing
11
Business-to-business marketing
11
Dienstleistungsqualität
10
Service quality
10
Arbeitsleistung
9
Job performance
9
Lieferantenmanagement
9
Supplier relationship management
9
Personality psychology
8
Persönlichkeitspsychologie
8
Sales management
8
Arbeitsgruppe
7
Customer service
7
Firm performance
7
Führungsstil
7
Kundenservice
7
Leadership style
7
Leistungsmotivation
7
Motivation
7
Personal selling
7
Sales
7
Salesperson performance
7
Team
7
Unternehmenserfolg
7
Work motivation
7
Artificial intelligence
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Article
41
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Article in journal
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41
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English
41
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Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Bagozzi, Richard P.
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Blackman, Deborah
1
Bornemann, Torsten
1
Boulbry, Ga͏e͏̈lle
1
Brown, Tom
1
Böhm, Eva
1
Cambra-Fierro, Jesús J.
1
Cervellon, Marie-Cécile
1
Chaker, Nawar N.
1
Charoensukmongkol, Peerayuth
1
Chebat, Jean-Charles
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Chin, Wynne W.
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Choi, Yu Hua
1
Choo, Ho Jung
1
Cron, William L.
1
Dietvorst, Roeland C.
1
Evans, Kenneth R.
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Journal of Asia Business Studies
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
67
The journal of personal selling & sales management : JPSSM
57
Journal of business research : JBR
32
The journal of business & industrial marketing
29
Journal of personal selling & sales management : JPSSM
25
Journal of business-to-business marketing
14
Journal of marketing
12
Journal of retailing
12
The service industries journal
11
European journal of marketing : EJM
8
Journal of business ethics : JOBE
8
Journal of service research : JSR
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of service research
6
Marketing intelligence & planning
6
European journal of marketing
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
Market : review for marketing theory and practice
3
The international journal of bank marketing : IJBM
3
The journal of applied business research
3
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ECONIS (ZBW)
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11
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
12
Engaging a product-focused sales force in solution selling : interplay of individual- and organizational-level conditions
Salonen, Anna
;
Terho, Harri
;
Böhm, Eva
;
Virtanen, Ari
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
1
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012434091
Saved in:
13
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
14
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
15
Salesperson social media use in business-to-business relationships : an empirical test of an integrative framework linking antecedents and consequences
Bill, Fabian
;
Feurer, Sven
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 734-752
Persistent link: https://www.econbiz.de/10012293330
Saved in:
16
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
17
Salesperson ambidexterity in customer engagement : do customer base characteristics matter?
Lam, Son K.
;
DeCarlo, Thomas E.
;
Sharma, Ashish
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 659-680
Persistent link: https://www.econbiz.de/10012107276
Saved in:
18
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
19
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
20
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
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