Zhang, Ying; Wang, Longwei; Gao, Jie; Li, Xin - In: Journal of Business & Industrial Marketing 35 (2019) 5, pp. 803-815
cost economics (TCE) to analyse the varying benefits and costs associated with servitization at its different levels and … between servitization and business performance. A negative servitization–performance relationship is observed at low levels of … of servitization on business performance in response to the calls for detailed insights from quantitative studies …