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To be engaged or not to be engaged: The antecedents and consequences of service employee engagement
Menguc, Bulent
;
Auh, Seigyoung
;
Fisher, Michelle
; …
- In:
Journal of Business Research
66
(
2013
)
11
,
pp. 2163-2170
Drawing on the Job Demand-Resource (
JD-R
)
model
, this study explores the antecedents and consequences of service …
Persistent link: https://www.econbiz.de/10010869858
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