Pradhan, Ninad; Patlolla, Dinesh; Sawhney, Rupy - In: Journal of Facilities Management 15 (2017) 2, pp. 190-206
Purpose The purpose of this paper is to present an optimised scheduling system for facility mangers and custodians. Experience-driven systems currently in use can result in poor ratings for facility maintenance metrics such as overtime hours, utilisation difference and labour costs....