Tan, Kim-Lim; Sim, Pei-Lin; Goh, Fu-Quan; Leong, Choi-Meng - In: Journal of Hospitality and Tourism Insights 3 (2020) 4, pp. 397-414
Purpose: Given the intense competition in the hotel industry, this study investigates the effect of overwork (OW) and overtime (OT) on turnover intention (TI) as well as the moderating effect of incentives in the context of non-luxury hotels in an emerging market. Design/methodology/approach:...