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Internal
service
quality
as a driver of employee satisfaction, commitment and performance
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of Service Management
27
(
2016
)
5
,
pp. 773-797
” paradigms to introduce “employee well-being” as a focal construct in the process by which
internal
service
quality
(ISQ) drives …
Persistent link: https://www.econbiz.de/10014894784
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