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~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Social choice and welfare"
~isPartOf:"Working paper / World Institute for Development Economics Research"
~person:"Ghanbarpour, Tohid"
~subject:"Customer satisfaction"
~subject:"Performance-Messung"
~subject:"Social inequality"
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Journal of air transport management
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The Drucker intangibles measurement system : an academic perspective
Crosby, Lawrence A.
;
Ghanbarpour, Tohid
- In:
Journal of business research : JBR
155
(
2023
)
2
,
pp. 1-12
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