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~isPartOf:"Journal of air transport management"
~isPartOf:"Omega : the international journal of management science"
~person:"Hoel, Lester A."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Airport
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Customer satisfaction
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Customer service
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Flughafen
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Kundenzufriedenheit
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Hoel, Lester A.
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Journal of air transport management
Omega : the international journal of management science
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Offsite passenger service facilities : a viable option for airport access?
Goswami, Arkopal K.
;
Miller, John S.
;
Hoel, Lester A.
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 263-270
Persistent link: https://www.econbiz.de/10009408980
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