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~isPartOf:"Journal of applied behavioral science"
~isPartOf:"Journal of marketing management : MM"
~person:"Baines, Paul"
~person:"Kim, Jung-hwan"
~subject:"Kundenzufriedenheit"
~subject:"emotions"
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Journal of applied behavioral science
Journal of marketing management : MM
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From elicitation to consumption : assessing the longitudinal effectiveness of negative emotional appeals in social marketing
Antonetti, Paolo
;
Baines, Paul
;
Walker, Lorna
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 940-969
Persistent link: https://www.econbiz.de/10011405171
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2
The mall as bazaar : how kiosks influence consumer shopping behaviour
Runyan, Rodney
;
Kim, Jung-hwan
;
Baker, Julie
- In:
Journal of marketing management : MM
28
(
2012
)
1/2
,
pp. 85-102
Persistent link: https://www.econbiz.de/10009489009
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