//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business economics : JBE"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
41
Relationship marketing
41
Theorie
16
Theory
16
Consumer behaviour
9
Konsumentenverhalten
9
Customer satisfaction
6
Deutschland
6
Germany
6
Kundenzufriedenheit
6
Marketing management
5
Marketingmanagement
5
Erfolgsfaktor
4
Success factor
4
Brand image
3
Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Estimation
3
Innovation management
3
Innovationsmanagement
3
Kundenbindungsprogramm
3
Lieferantenmanagement
3
Loyalty program
3
Markenimage
3
Quality management
3
Qualitätsmanagement
3
Schätzung
3
Service quality
3
Supplier relationship management
3
Automotive industry
2
Automotive services industry
2
Brand management
2
Conjoint analysis
2
Conjoint-Analyse
2
Customer analysis
2
Customer integration
2
Decision theory
2
Dienstleistung
2
Entscheidungstheorie
2
more ...
less ...
Online availability
All
Undetermined
5
Free
4
Type of publication
All
Article
41
Type of publication (narrower categories)
All
Article in journal
41
Aufsatz in Zeitschrift
41
Language
All
German
31
English
10
Author
All
Huber, Frank
6
Herrmann, Andreas
5
Baier, Daniel
2
Bauer, Hans H.
2
Betz, Jürgen
2
Haas, Alexander
2
Homburg, Christian
2
Krafft, Manfred
2
Piller, Frank T.
2
Ahsen, Anette von
1
Albrecht, Tobias
1
Alt, Rainer
1
Backhaus, Christof
1
Bekk, Magdalena
1
Binder, Hans Jörg
1
Boztuğ, Yasemin
1
Brand, Benedikt M.
1
Brockhoff, Klaus
1
Bruhn, Manfred
1
Burmann, Christoph
1
Diller, Hermann
1
Ernst, Holger
1
Evanschitzky, Heiner
1
Fischer, Marc
1
Frey, Alexander
1
Fröhling, Oliver
1
Fuchs, Matthias
1
Geiger, Ingmar
1
Gruber, Kathrin
1
Guhl, Daniel
1
Hankammer, Stephan
1
Heinrich, Bernd
1
Heitmann, Mark
1
Helm, Roland
1
Hildebrandt, Lutz
1
Hornik, Kurt
1
Hotz, Edgar
1
Ivens, Björn Sven
1
Jensen, Ove
1
Kersten, Wolfgang
1
more ...
less ...
Published in...
All
Journal of business economics : JBE
Journal of business research : JBR
647
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
185
Journal of strategic marketing
171
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Cogent business & management
103
Journal of retailing
103
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
The international review of retail, distribution and consumer research
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
more ...
less ...
Source
All
ECONIS (ZBW)
41
Showing
31
-
40
of
41
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
Wie "cool" ist e-business?
Leister, Rolf-Dieter
- In:
Journal of business economics : JBE
71
(
2001
)
5
,
pp. 495-508
Persistent link: https://www.econbiz.de/10001577242
Saved in:
32
Kundenerwartungen - theoretische Grundlagen, Messung und Managementkonzept
Bruhn, Manfred
- In:
Journal of business economics : JBE
70
(
2000
)
9
,
pp. 1031-1054
Persistent link: https://www.econbiz.de/10001508999
Saved in:
33
Determinanten des Erfolgs von quality function deployment-Projekten
Herrmann, Andreas
;
Huber, Frank
- In:
Journal of business economics : JBE
70
(
2000
)
1
,
pp. 27-53
Persistent link: https://www.econbiz.de/10001440440
Saved in:
34
Kundenorientierte Vergütungsprobleme : Voraussetzungen, Verbreitung, Determinanten
Homburg, Christian
;
Jensen, Ove
- In:
Journal of business economics : JBE
70
(
2000
)
1
,
pp. 55-74
Persistent link: https://www.econbiz.de/10001440450
Saved in:
35
Ansätze für dynamische Modelle zur Prognose von Garantie- und Kulanzkosten in der Automobilindustrie
Hotz, Edgar
- In:
Journal of business economics : JBE
70
(
2000
)
3
,
pp. 309-324
Persistent link: https://www.econbiz.de/10001455046
Saved in:
36
Kundenorientiertes Management der Software-Entwicklung
Wildemann, Horst
;
Kersten, Wolfgang
- In:
Journal of business economics : JBE
70
(
2000
)
11
,
pp. 1215-1239
Persistent link: https://www.econbiz.de/10001531379
Saved in:
37
Einflußfaktoren auf die Glaubwürdigkeit kundenorientierter Produkt-Vorankündigungen : ein signaltheoretischer Ansatz
Ernst, Holger
;
Schnoor, Anje
- In:
Journal of business economics : JBE
70
(
2000
)
12
,
pp. 1331-1350
Persistent link: https://www.econbiz.de/10001536532
Saved in:
38
Mass customization und electronic commerce : eine empirische Einschätzung zur Umsetzung in deutschen Unternehmen
Piller, Frank T.
;
Schoder, Detlef
- In:
Journal of business economics : JBE
69
(
1999
)
10
,
pp. 1111-1136
Persistent link: https://www.econbiz.de/10001418816
Saved in:
39
Erfolgsgrößen im Automobilhandel : Ergebnisse einer kausalanalytischen Studie
Bauer, Hans H.
- In:
Journal of business economics : JBE
68
(
1998
)
9
,
pp. 979-1008
Persistent link: https://www.econbiz.de/10001247076
Saved in:
40
Referenzpunktbezogenheit, Verlustaversion und abnehmende Sensitivität bei Kundenzufriedenheitsurteilen
Herrmann, Andreas
- In:
Journal of business economics : JBE
68
(
1998
)
11
,
pp. 1225-1244
Persistent link: https://www.econbiz.de/10001250295
Saved in:
First
Prev
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->