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~isPartOf:"Journal of business economics and management"
~language:"eng"
~language:"est"
~language:"hrv"
~person:"Ferreira, Fernando Alberto Freitas"
~subject:"Customer satisfaction"
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Ferreira, Fernando Alberto Freitas
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Evaluating retail banking service quality and convenience with MCDA techniques : a case study at the bank branch level
Ferreira, Fernando Alberto Freitas
;
Santos, Sérgio P.
; …
- In:
Journal of business economics and management
15
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010256864
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