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~isPartOf:"Journal of business economics and management"
~language:"eng"
~person:"Ferreira, Fernando Alberto Freitas"
~subject:"Dienstleistungsqualität"
~subject:"Entscheidung"
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Dienstleistungsqualität
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Multi-criteria analysis
3
Multikriterielle Entscheidungsanalyse
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trade-offs
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Bank
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Ferreira, Fernando Alberto Freitas
Zavadskas, Edmundas Kazimieras
4
Turskis, Zenonas
3
Wei, Guiwu
3
Antuchevičienė, Jurgita
2
Hsu, Li-Chang
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Journal of business economics and management
Multiple Criteria Decision Making
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Evaluating retail banking service quality and convenience with MCDA techniques : a case study at the bank branch level
Ferreira, Fernando Alberto Freitas
;
Santos, Sérgio P.
; …
- In:
Journal of business economics and management
15
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010256864
Saved in:
2
How to create indices for bank branch financial performance measurement using MCDA techniques : an illustrative example
Ferreira, Fernando Alberto Freitas
;
Santos, Sérgio P.
; …
- In:
Journal of business economics and management
15
(
2014
)
4
,
pp. 708-728
Persistent link: https://www.econbiz.de/10010415885
Saved in:
3
Measuring trade-offs among criteria in a balanced scorecard framework : possible contributions from the multiple criteria decision analysis research field
Ferreira, Fernando Alberto Freitas
- In:
Journal of business economics and management
14
(
2013
)
3
,
pp. 433-447
Persistent link: https://www.econbiz.de/10009761491
Saved in:
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