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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Social choice and welfare"
~isPartOf:"Working paper / World Institute for Development Economics Research"
~person:"Ruiz, David Martín"
~subject:"Customer satisfaction"
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Journal of business research : JBR
Social choice and welfare
Working paper / World Institute for Development Economics Research
Handbook of partial least squares : concepts, methods and applications
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Service value revisited : specifying a higher-order, formative measure
Ruiz, David Martín
;
Gremler, Dwayne D.
;
Washburn, Judith H.
- In:
Journal of business research : JBR
61
(
2008
)
12
,
pp. 1278-1291
Persistent link: https://www.econbiz.de/10003784938
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