//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
~person:"Donthu, Naveen"
~person:"Filieri, Raffaele"
~person:"Weitzl, Wolfgang"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"World"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
12
Konsumentenverhalten
12
Social Web
12
Social web
12
Internet marketing
10
Online-Marketing
10
Relationship marketing
6
Social media
6
Beziehungsmarketing
5
Viral marketing
5
Virales Marketing
5
Brand management
4
Markenführung
4
Customer integration
3
Kundenintegration
3
Luxury goods
3
Luxusgüter
3
Service quality
3
Bibliometric analysis
2
Bibliometrics
2
Bibliometrie
2
Consumer engagement
2
Crisis management
2
Customer satisfaction
2
Electronic word of mouth
2
Krisenmanagement
2
Kundenzufriedenheit
2
Luxury brands
2
Online retailing
2
Online-Handel
2
Service recovery
2
Website
2
Welt
2
World
2
Audio-visual word-of-mouth
1
Behavioral intentions
1
Behavioural engagement
1
Beschwerdemanagement
1
Betriebswirtschaftslehre
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Donthu, Naveen
Filieri, Raffaele
Weitzl, Wolfgang
Acikgoz, Fulya
1
Al Qeisi, Kholoud
1
Alamanos, Eleftherios
1
Belanche, Daniel
1
Belk, Russell W.
1
Casaló, Luis V.
1
Choi, Chris
1
Chylinski, Mathew
1
Dennis, Charles
1
Du, Hao
1
Eggers, Fabian
1
Elliot, Statia
1
Eroglu, Sevgin
1
Fink, Matthias
1
Flavián Blanco, Carlos
1
Floh, Arne
1
Gartner, Johannes
1
Heller, Jonas
1
Hilken, Tim
1
Hogreve, Jens
1
Hutzinger, Clemens
1
Jayawardhena, Chanaka
1
Jessen, Alexander
1
Keeling, Debbie Isobel
1
Li, Guoxin
1
Lu, Lin
1
Mahr, Dominik
1
Mandl, Leonhard
1
Mosteller, Jill
1
Navarro García, Antonio
1
Ran, Yaxuan
1
Rondán-Cataluña, Francisco Javier
1
Ruyter, Ko de
1
Sánchez-Franco, Manuel J.
1
Wang, Cheng Lu
1
Wang, Valerie Lynette
1
Wang, Yen-Yao
1
Wang, Yu
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Electronic word-of-mouth from video bloggers : the role of content quality and source homophily across hedonic and utilitarian products
Filieri, Raffaele
;
Acikgoz, Fulya
;
Du, Hao
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014294781
Saved in:
2
Co-creation of online service recoveries and its effects on complaint bystanders
Hutzinger, Clemens
;
Weitzl, Wolfgang
- In:
Journal of business research : JBR
130
(
2021
),
pp. 525-538
Persistent link: https://www.econbiz.de/10012544868
Saved in:
3
The fluent online shopping experience
Mosteller, Jill
;
Donthu, Naveen
;
Eroglu, Sevgin
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2486-2493
Persistent link: https://www.econbiz.de/10010402745
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->