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~isPartOf:"Journal of business research : JBR"
~person:"Hepworth, Adam"
~person:"Kuo, Hsiao-Ching"
~subject:"Service quality"
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Service quality
Charitable organization
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Charity
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Gemeinnützige Organisation
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Wohltätigkeit
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Austauschtheorie
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Corporate Social Responsibility
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Customer service
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Kundenservice
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"Paying it forward : the reciprocal effect of superior service on charity at checkout"
Obeng, Efua
;
Nakhata, Chinintorn
;
Kuo, Hsiao-Ching
- In:
Journal of business research : JBR
98
(
2019
),
pp. 250-260
Persistent link: https://www.econbiz.de/10012007238
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