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~isPartOf:"Journal of business research : JBR"
~person:"Lunardo, Renaud"
~subject:"Customer value"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
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The evoking power of servicescapes : consumers' inferences of manipulative intent following service environment-driven evocations
Lunardo, Renaud
;
Roux, Dominique
;
Chaney, Damien
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 6097-6105
Persistent link: https://www.econbiz.de/10011597718
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