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~isPartOf:"Journal of economic development"
~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~subject:"Kundenzufriedenheit"
~type:"article"
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Kundenzufriedenheit
Beziehungsmarketing
2
Customer integration
2
Customer satisfaction
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Dienstleistungsqualität
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Kundenintegration
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Relationship marketing
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Service quality
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Attribution
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Beschwerdemanagement
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Betriebliche Wertschöpfung
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Co-creation
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Customer participation
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Expectancy
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Health care
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Konsumentenverhalten
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Journal of economic development
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Journal of business research : JBR
6
The journal of services marketing
6
Journal of retailing and consumer services
5
The service industries journal
4
Journal of service research : JSR
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Journal of service theory and practice
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International journal of hospitality management
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of bank marketing
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International journal of business information systems : IJBIS
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International journal of consumer studies
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International journal of contemporary hospitality management
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International journal of emerging markets
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International journal of productivity and quality management : IJPQM
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International journal of quality and service sciences
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International journal of services, economics and management
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Inventi impact: retailing & consumer services
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Journal of business ethics : JOBE
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Journal of business market management : JBM
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Journal of global marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality marketing & management
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Journal of marketing research
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Journal of promotion management : innovations in planning and applied research
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Journal of the Academy of Marketing Science
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Management decision : MD
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Marketing : ZFP ; journal of research and management
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Marketing letters : a journal of research in marketing
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Atypical shifts post-failure : influence of co-creation on attribution and future motivation to co-create
Sugathan, Praveen
;
Ranjan, Kumar Rakesh
;
Mulky, Avinash G.
- In:
Journal of interactive marketing : a quarterly …
38
(
2017
),
pp. 64-81
Persistent link: https://www.econbiz.de/10011695225
Saved in:
2
The role of service encounter interaction behavior in activating
customer
participation
and co-creating value in the health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
;
Tran …
- In:
Journal of economic development
23
(
2016
)
2
,
pp. 100-119
Persistent link: https://www.econbiz.de/10011647701
Saved in:
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