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~isPartOf:"Journal of hospitality marketing & management"
~person:"Bilgihan, Anil"
~subject:"Customer satisfaction"
~subject:"Restaurant industry"
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Customer satisfaction
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Bilgihan, Anil
Han, Heesup
4
Line, Nathaniel D.
4
Jin, Naehyun Paul
3
Lim, Weng Marc
3
Mattila, Anna S.
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Prayag, Girish
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Assaker, Guy
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Baloglu, Seyhmus
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Journal of hospitality marketing & management
International journal of hospitality management
5
International journal of contemporary hospitality management
3
Journal of retailing and consumer services
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of quality and service sciences
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Technological forecasting & social change : an international journal
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
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