Desai, Darshak A.; Patel, Mulchand B. - In: Journal of industrial engineering and management : JIEM 2 (2009) 3, pp. 517-538
Overall operational excellence is the key requirement of any business to have global competence and sustained growth. Indian industries are not the exception to this. Six Sigma has emerged as one of the most effective business improvement strategies world wide. Nothing much has been published so...