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~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"Journal of service research : JSR"
~person:"Rosenbaum, Mark S."
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Analysis of variance
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Beziehungsmarketing
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Customer satisfaction
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Rosenbaum, Mark S.
Verhoef, Peter C.
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Journal of service research : JSR
International journal of retail & distribution management
2
Journal of retailing and consumer services
2
British journal of management : BJM
1
Business horizons
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The international review of retail, distribution and consumer research
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Return on community for consumers and service establishments
Rosenbaum, Mark S.
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10003776181
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