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~isPartOf:"Journal of marketing"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Cai, Liping A."
~person:"Evanschitzky, Heiner"
~person:"Fu, Xiaoxiao"
~person:"Grégoire, Yany"
~person:"Kozak, Metin"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~subject:"Brand image"
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Search: "Customer relationship management"
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Brand image
Beziehungsmarketing
32
Relationship marketing
32
Customer satisfaction
15
Kundenzufriedenheit
15
Consumer behaviour
13
Konsumentenverhalten
13
Dienstleistungsqualität
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Service quality
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Markenimage
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Complaint management
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Arbeitszufriedenheit
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Automation
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Automatisierung
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Blut, Markus
Brady, Michael K.
Cai, Liping A.
Evanschitzky, Heiner
Fu, Xiaoxiao
Grégoire, Yany
Kozak, Metin
Noble, Stephanie M.
Tanford, Sarah
Han, Heesup
4
Hyun, Sunghyup Sean
4
Kaushik, Arun Kumar
3
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3
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2
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2
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2
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2
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1
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1
Almeida Santana, Arminda
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
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1
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1
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1
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1
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1
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1
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1
Casidy, Riza
1
Chabuk, Timur
1
Chan, Ambrose Pak Ho
1
Chi, Christina Geng-Qing
1
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Journal of marketing
Journal of retailing
Journal of service research
Journal of travel and tourism marketing
SpringerLink / Bücher
Tourism management : research, policies, practice
International journal of hospitality management
1
Journal of the Academy of Marketing Science
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
5
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1
How do observers react to companies' humorous responses to online public complaints?
Béal, Mathieu
;
Grégoire, Yany
- In:
Journal of service research
25
(
2022
)
2
,
pp. 242-259
Persistent link: https://www.econbiz.de/10013268018
Saved in:
2
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
Saved in:
3
The role of relationship quality in integrated destination marketing
Choi, Suh-hee
;
Cai, Liping A.
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 541-552
Persistent link: https://www.econbiz.de/10011918003
Saved in:
4
Self-congruity and flow as antecedents of attitude and loyalty towards a theme park brand
Fu, Xiaoxiao
;
Kang, Juhee
;
Tasci, Asli
- In:
Journal of travel and tourism marketing
34
(
2017
)
9
,
pp. 1261-1273
Persistent link: https://www.econbiz.de/10011759016
Saved in:
5
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
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