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~isPartOf:"Journal of marketing"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Market : review for marketing theory and practice"
~person:"Wieseke, Jan"
~subject:"Salespeople"
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Salespeople
Beziehungsmarketing
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Relationship marketing
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Customer satisfaction
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Kundenzufriedenheit
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Consumer behaviour
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Konsumentenverhalten
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customer satisfaction
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Wieseke, Jan
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Homburg, Christian
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Ahearne, Michael
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Journal of marketing
Journal of service research : JSR
Market : review for marketing theory and practice
Journal of the Academy of Marketing Science
3
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of personal selling & sales management
1
Journal of retailing
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Schmalenbach business review : sbr
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The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
2
Implementing the marketing concept at the employee-customer interface : the role of customer need knowledge
Homburg, Christian
;
Wieseke, Jan
;
Bornemann, Torsten
- In:
Journal of marketing
73
(
2009
)
4
,
pp. 64-81
Persistent link: https://www.econbiz.de/10003860862
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