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~isPartOf:"Journal of marketing"
~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~person:"Bartholomew, Darrell E."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Arbeitsleistung
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Customer satisfaction
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Bartholomew, Darrell E.
Hsu, Cathy H. C.
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Lee, JungHoon
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Uysal, Muzaffer
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Journal of marketing
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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How and when does customer orientation influence frontline employee job outcomes? : a meta-analytic evaluation
Zablah, Alex R.
;
Franke, George R.
;
Brown, Tom
; …
- In:
Journal of marketing
76
(
2012
)
3
,
pp. 21-40
Persistent link: https://www.econbiz.de/10009778042
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