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~isPartOf:"Journal of marketing"
~isPartOf:"The journal of services marketing"
~person:"Comprix, Joseph"
~person:"Svari, Sander"
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Service receivers' negative emotions in airline and hospital service settings
Petzer, Daniel J.
;
De Meyer, Christine F.
;
Svari, Sander
; …
- In:
The journal of services marketing
26
(
2012
)
7
,
pp. 484-496
Persistent link: https://www.econbiz.de/10009672314
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