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~isPartOf:"Journal of marketing"
~language:"eng"
~subject:"EU-Staaten"
~subject:"Forecast"
~subject:"Kundenzufriedenheit"
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The second automobile revolution : trajectories of the world carmakers in the 21st century
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How complementarity and substitution alter the customer satisfaction-repurchase link
Voss, Glenn B.
;
Godfrey, Andrea
;
Seiders, Kathleen
- In:
Journal of marketing
74
(
2010
)
6
,
pp. 111-127
Persistent link: https://www.econbiz.de/10008702735
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