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~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Busser, James A."
~person:"Cronin, J. J."
~person:"Fu, Xiaoxiao"
~person:"Gangwar, Manish"
~subject:"Brand image"
~subject:"Wechselverhalten"
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Brand image
Wechselverhalten
Beziehungsmarketing
14
Relationship marketing
14
Customer satisfaction
8
Kundenzufriedenheit
8
Consumer behaviour
6
Konsumentenverhalten
6
Dienstleistungsqualität
3
Einzelhandel
3
Holiday behaviour
3
Retail trade
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Service quality
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Customer integration
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Customer retention
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Kundenbindung
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Kundenintegration
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Leistungsmotivation
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Meta-Analyse
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Meta-analysis
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Switching behaviour
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Switching costs
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Tourism marketing
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Tourismusmarketing
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Betriebliche Wertschöpfung
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Brand management
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Business network
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China
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Co-created value
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Complaint management
1
Conviction
1
Credibility
1
Cross-channel effects
1
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Customer compliments
1
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Blut, Markus
Busser, James A.
Cronin, J. J.
Fu, Xiaoxiao
Gangwar, Manish
Evanschitzky, Heiner
2
Almeida Santana, Arminda
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Aro, Kaisa
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1
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Cai, Liping A.
1
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1
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1
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1
Casidy, Riza
1
Chi, Christina Geng-Qing
1
Chiu, Hung-chang
1
Choe, Yeongbae
1
Daly, Timothy
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Dogru, Tarik
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Echambadi, Raj
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Harrigan, Paul
1
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1
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Journal of retailing
Journal of service research
Tourism management : research, policies, practice
Journal of business research : JBR
2
Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of hospitality management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of travel and tourism marketing
1
SpringerLink / Bücher
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ECONIS (ZBW)
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1
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
2
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
3
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
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