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~isPartOf:"Journal of retailing"
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~person:"Le Nguyen Hau"
~subject:"Value creation"
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Value creation
Betriebliche Wertschöpfung
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Le Nguyen Hau
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Journal of retailing
The journal of services marketing
The service industries journal
Service business
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Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
2
Outcome versus process value in service delivery
Luu, Ngoc
;
Le Nguyen Hau
;
Ngo, Liem Viet
;
Bucic, Tania
; …
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 630-642
Persistent link: https://www.econbiz.de/10011635042
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