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~isPartOf:"Journal of retailing"
~isPartOf:"Tourism economics : the business and finance of tourism and recreation"
~language:"bos"
~language:"bul"
~language:"deu"
~language:"eng"
~language:"spa"
~person:"Mattila, Anna S."
~source:"econis"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
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Corporate Social Responsibility
2
Corporate social responsibility
2
Firm performance
2
Hotel industry
2
Hotellerie
2
Unternehmenserfolg
2
firm performance
2
Advertising
1
Advertising spending
1
Ausgaben
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Board Independence
1
Board of Directors
1
Board of directors
1
Buyer-seller relationship
1
CSR
1
Complaint management
1
Consumer behaviour
1
Customer loyalty
1
Customer satisfaction
1
Dienstleistungsqualität
1
Environmental management
1
Executive board
1
Expenditure
1
Gastronomie
1
Hotels
1
Immobilienfonds
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Lieferantenmanagement
1
Lodging REIT
1
Real estate fund
1
Relationship marketing
1
Restaurant industry
1
Restaurants
1
Service quality
1
Service recovery
1
Supplier relationship management
1
Sustainability
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Mattila, Anna S.
Grewal, Dhruv
43
Roggeveen, Anne L.
30
Lee, Seoki
19
Song, Haiyan
19
Brida, Juan Gabriel
18
Sethuraman, Raj
17
Nijkamp, Peter
16
Saayman, Melville
14
Kopalle, Praveen K.
13
Payne, James E.
13
Saayman, Andrea
13
Assaf, A. Georges
12
Gil-Alaña, Luis A.
12
Kim, Woo Gon
12
Pérez Rodríguez, Jorge V.
12
Smeral, Egon
12
Thrane, Christer
12
Chen, Ming-Hsiang
11
Dant, Rajiv P.
11
Gauri, Dinesh Kumar
11
Koh, Yoon
11
Kulendran, Nada
11
Turner, Lindsay W.
11
Boto-García, David
10
Breugelmans, Els
10
Dwyer, Larry M.
10
Gunter, Ulrich
10
Peypoch, Nicolas
10
Ratchford, Brian Thomas
10
Rey-Maquieira Palmer, Javier
10
Ruyter, Ko de
10
Verhoef, Peter C.
10
Balli, Faruk
9
Barros, Carlos Pestana
9
Chen, Ming-hsiang
9
Falk, Martin
9
Gielens, Katrijn
9
Nordfält, Jens
9
Ohe, Yasuo
9
Ramos, Vicente
9
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Journal of retailing
Tourism economics : the business and finance of tourism and recreation
International journal of hospitality management
49
Journal of business research : JBR
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
The journal of services marketing
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Cornell hospitality quarterly : CQ
8
International journal of contemporary hospitality management
7
The Cornell hospitality quarterly
7
Journal of hospitality marketing & management
6
Journal of service management
4
Journal of travel and tourism marketing
4
Journal of service research
3
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Services marketing quarterly
2
Tourism management : research, policies, practice
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Electronic commerce research
1
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of international consumer marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
The journal of product & brand management
1
The real estate finance journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
Showing
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1
The impact of environmental management on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan
;
Lee, Seoki
;
Jolly, Phillip M.
;
Mattila, …
- In:
Tourism economics : the business and finance of tourism …
29
(
2023
)
2
,
pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
Saved in:
2
Advertising spending, firm performance, and the moderating impact of CSR
Assaf, A. Georges
;
Josiassen, Alexander
;
Ahn, Jin Sun
; …
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
7
,
pp. 1484-1495
Persistent link: https://www.econbiz.de/10011772672
Saved in:
3
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
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