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~isPartOf:"Journal of retailing"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~person:"Blut, Markus"
~person:"Fu, Xiaoxiao"
~person:"Tanford, Sarah"
~subject:"Beziehungsmarketing"
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Search: "Customer relationship management"
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Beziehungsmarketing
Relationship marketing
6
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
Meta-Analyse
3
Meta-analysis
3
Dienstleistungsqualität
2
Holiday behaviour
2
Loyalty
2
Service quality
2
Switching behaviour
2
Switching costs
2
Urlaubsverhalten
2
Wechselverhalten
2
Arbeitszufriedenheit
1
Attributes
1
Big event
1
Brand image
1
China
1
Credibility
1
Cultural heritage
1
Customer relationships
1
Customer retention
1
Customer retention management
1
Designation of origin
1
Destination image
1
Destination management
1
Destinationsmanagement
1
Einzelhandel
1
Event sector
1
Exhibition attachment
1
Exhibition loyalty
1
Existential authenticity
1
Festival
1
Glaubwürdigkeit
1
Großveranstaltung
1
Herkunftsbezeichnung
1
Hierarchical linear modeling
1
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English
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Blut, Markus
Fu, Xiaoxiao
Tanford, Sarah
Grewal, Dhruv
8
Noble, Stephanie M.
5
Verhoef, Peter C.
4
Cronin, J. J.
3
Evanschitzky, Heiner
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Nordfält, Jens
3
Pauwels, Koen
3
Roggeveen, Anne L.
3
Taplin, Ross H.
3
Biswas, Dipayan
2
Busser, James A.
2
Cai, Ruiying
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Chen, Jialie
2
Daunt, Kate L.
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Han, Heesup
2
Hudson, Simon
2
Hult, G. Tomas M.
2
Kim, Taegoo
2
Koritos, Christos
2
Kozak, Metin
2
Kumar, V.
2
Langerak, Fred
2
Meyer-Waarden, Lars
2
Mittal, Vikas
2
Moore, Susan A.
2
O'Cass, Aron
2
O'Gorman, Kevin
2
Okumus, Fevzi
2
Qu, Hailin
2
Raggiotto, Francesco
2
Reinartz, Werner J.
2
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Journal of retailing
Tourism management : research, policies, practice
International journal of hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of the Academy of Marketing Science
2
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Hospitality and Event Management
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
Marketing letters : a journal of research in marketing
1
Psychology & marketing
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
6
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1
Constructing a model of exhibition attachment : motivation, attachment, and loyalty
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Jin, Wenmin
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011775146
Saved in:
2
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
3
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
4
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
5
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
6
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
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